Terms and Conditions

RingAround

Direct to Consumer U.S. Website

Terms of Use for

Non-Regulated Products and Services that Media Africa Distributes

 

  1. Introduction 

Welcome to RingAround from Media Africa, Inc. and its affiliated companies (“RingAround” or “we” or “us”). On this website and/or through our authorized RingAround retailers we distribute, or plan to distribute, the following products and services to our U.S. consumers (collectively, the “Services”):

  • International Mobile Top Up which allows U.S. consumers to recharge the airtime of a mobile phone of certain international third party providers in certain international countries (“IMTU”);
  • Domestic Mobile Top Up which allows U.S. consumers to recharge the airtime of a mobile phone of certain U.S. domestic third party providers (“DMTU”); and
  • Balance Transfer

Some of the Services may now or in the future also be accessed via your mobile device through our RingAround Mobile Application (the “App”).

Please read these terms of use carefully as this is a legal agreement between you and RingAround governing your purchase and use of the Services, as well as your use of the Media Africa website www.media4africa.com (the “Website”) and the App. By purchasing or using any of the Services, accessing the Website or the App or creating a RingAround Member Profile you acknowledge and agree that you have read, understood and have agreed to be bound by these terms of use, including any future modifications (collectively, the “User Agreement”).

The following terms are incorporated into this User Agreement and form a part of this User Agreement:

  • our Mobile Marketing Program Terms and Conditions, which can be found at www.media4africa.com;
  • our Privacy Policy, which can be found at www.media4africa.com/privacy-policy;
  • any license you are required to agree to in order to download, install and use the App;
  • any other terms and conditions for a particular Service that are posted on the Website or in the App, including any price or charge for any Service; and any disclosures, limitations or other information provided with, or printed on, any materials associated with the Services.

RingAround reserves the right to update or revise this User Agreement at any time without prior notice. Please check the User Agreement periodically for changes. Please check the Website periodically for changes. Your continued use of a Service, the Website or the App following the posting of any changes constitutes acceptance of those changes.

If you do not agree with the terms of this User Agreement, then you should not purchase or use any of the Services, access the Website or App, or create a RingAround Member Profile. If there is any conflict between the terms of this User Agreement and the terms contained on the Website, in the App or in any materials regarding any of the Services, then the terms of this User Agreement will control.

This User Agreement governs your purchase and use of a Service whether you purchased the Service at a retailer location, online at the Website or through the App (if available). RingAround or its affiliates may offer other products or services on the Website and those other products and services are subject to different terms and conditions, which can be found on the Website.

 

  1. Member Profile and Personal Information

2.1 Member Profile. In order to purchase and use any of the Services, whether from the Website, in the App or at an authorized RingAround retail location, you must create a RingAround Member Profile (“Member Profile”). Your Member Profile must contain your name, email address and mobile number. If you purchase any of the Services from the Website, you will be required to choose a password for your Member Profile and RingAround will verify your email address.

2.2 Personal Information. You agree and confirm that the personal information that you provide to us shall be accurate, current and complete in all respects. You agree to promptly update such information to keep it accurate, current and complete. You give us permission to verify all information you provide, including your email address and credit or debit card information. RingAround reserves the right to suspend or terminate your Services if any information provided to us proves to be inaccurate, not current or incomplete.

2.3 Personal Data. From time to time, RingAround may request information from you for the purpose of supplying Services to you. You agree that RingAround may collect from you and use technical data and related information, including but not limited to, information about your phone, system and application software that is gathered periodically to facilitate the provision of the Services. We may use this information to improve the provision of the Services to you. We may also share the information with our affiliates or third parties for general marketing and administration purposes. By purchasing or using any Service you acknowledge that we may use and/or disclose your personal information to select third parties for the purposes of providing and operating such Service. You should also note that our communications with you, including phone conversations and emails, may be monitored and recorded by us for quality assurance or for legal, regulatory or training purposes. We may contact you during and after the term of your relationship with us in order to administer, evaluate and maintain any Service. Any personal data collected shall be subject to the terms of our Privacy Policy, which can be found at www.media4africa.com/privacy.

 

  1. RingAround’s Role in Offering the Services

RingAround distributes the Services and processes Service transactions through its RingAround platform. The Services are provided by third party companies, issuers and operators in various countries that are not affiliated with RingAround (collectively, “Third Party Operators”). In particular, the telecommunication services underlying IMTU and DMTU are provided by third party carriers. The underlying terms of use, charges, fees, taxes, credits and expiration policies for the Services are established and provided by the Third Party Operators. RingAround shall not be liable for the acts or omissions of the Third Party Operators. RingAround will not be liable for any disruption, delay or other omissions in the telecommunication and other services underlying the Services. All purchases of Services from the Website are final and may not be exchanged, cancelled or refunded, except as required by applicable law or by the applicable Third Party Operator.

 

  1. IMTU

4.1 General. U.S. consumers can recharge the airtime of a mobile phone of certain international mobile carriers in certain international countries. Available mobile carriers vary by country.

4.2 Payment. You can purchase IMTU products on the Website, through the App and at authorized participating RingAround retailers. Acceptable forms of payment on the Website and App are credit card and debit card. Payment options at a retailer may also include cash and any other form of payment authorized by RingAround and the retailer (including ACH, if and when available). We do not waive our right to collect the full amount due if your form of payment is cancelled, disabled, discontinued or otherwise dishonored after your purchase of an IMTU product. All payments must be made in U.S. dollars.

4.3 Fees. The fees charged for IMTU products vary by mobile carrier, country and recharge denomination. The Website and the App contain fee information for each available mobile carrier, country and recharge denomination. All fees are shown and billed in U.S. dollars. Fees may be deducted from the face value amount prior to recharge. RingAround and/or the applicable mobile carrier may change fees (or add additional fees) associated with IMTU products at any time without prior notice, and such changes will be effective from the time they are posted to the Website. You agree that by purchasing an IMTU product following a change in the fees, you accept such changes.

4.4 Redemption. Purchases of IMTU products from the Website and the App can be redeemed (i.e., credited to the beneficiary’s mobile phone account) in real time. A consumer can purchase IMTU products from an authorized retailer and receive a PIN that can be redeemed at a later date (but not more than two years after purchase). Neither RingAround nor the applicable mobile carrier is responsible for the loss, theft or unauthorized use of the PIN. IMTU purchases can only be redeemed to recharge the airtime of a mobile phone of one of the available mobile providers in certain international countries. The amount of airtime value added to the beneficiary’s mobile phone account varies based on the service agreement between the beneficiary and the applicable mobile carrier. The recharge amount may be converted into the local currency of the applicable country prior to transfer to the beneficiary.  Each mobile carrier determines its currency conversion policies and exchange rates.

4.5 Refunds. All IMTU transactions are final and may not be exchanged, returned, refunded, transferred or reimbursed, except as required by law. RingAround and the RingAround retailers are not responsible for any error due to incorrect information supplied by the purchaser to process the IMTU transaction. No refund or credit will be given if the PIN is lost, stolen, destroyed or used without permission. The recharge amount and the PINs have no cash value and neither the purchaser nor the beneficiary shall be entitled to redeem any portion for cash.

4.6 Specific IMTU Terms. IMTU is a service that RingAround merely distributes and processes through its RingAround platform. Each international mobile carrier sets the specific terms and conditions regarding the purchase of its IMTU products, including fees, expiration and currency conversion terms. Those specific terms can be found on the Website and are subject to change at any time at the discretion of the mobile carriers. You agree that by purchasing an IMTU product following a change in the specific carrier terms, you accept such changes.

4.7 Third Party Telecommunications. The cellular telecommunication services underlying IMTU products are provided by Third Party Operators not affiliated with RingAround (i.e., the international mobile carriers). The terms of use, charges, fees, taxes, credits and expiration policies for such cellular telecommunication services are established and provided by the Third Party Operators in each country and are subject to change as determined by each applicable Third Party Operator. RingAround shall not be liable for the acts or omissions of the Third Party Operators.

4.8 Access Limitations. Access to IMTU may be limited, delayed or unavailable during periods of peak demand, market volatility, system upgrades or maintenance, communication system problems, or circumstances beyond our reasonable control. In addition, IMTU transactions may be delayed or unavailable based on certain transaction conditions, including applicable mobile carrier, currency availability and regulatory issues. Purchasers and users of IMTU acknowledge and agree that in no event shall Ring Around or its officers, directors, agents, employees and representatives be liable for any claims arising from or related to the IMTU products caused by or arising out of any the aforementioned circumstances. RingAround may, at any time and in our sole discretion, refuse any IMTU transaction for any reason without notice. We reserve the right at any time to modify or discontinue offering IMTU with or without notice. IMTU may not be available at all RingAround retailer locations or in certain states, counties or other jurisdictions and RingAround makes no guarantee that IMTU (or any particular IMTU carrier) will be available in any location.

 

  1. DMTU

5.1 General. U.S. consumers can recharge the airtime of a mobile phone of certain U.S. mobile carriers.

5.2 Payment. You can purchase DMTU products on the Website, through the App and at authorized participating RingAround retailers. Acceptable forms of payment on the Website and App are credit card and debit card. Payment options at a retailer may also include cash and any other form of payment authorized by RingAround and the retailer (including ACH, if and when available). We do not waive our right to collect the full amount due if your form of payment is cancelled, disabled, discontinued or otherwise dishonored after your purchase of a DMTU product. All payments must be made in U.S. dollars.

5.3 Fees. The fees charged for DMTU products vary by U.S. mobile carrier and recharge denomination. The Website and the App contain fee information for each available U.S. mobile carrier and recharge denomination. All fees are shown and billed in U.S. dollars. Fees may be deducted from the face value amount prior to recharge. RingAround and/or the applicable mobile carrier may change fees (or add additional fees) associated with a DMTU product at any time without prior notice, and such changes will be effective from the time they are posted to the Website. You agree that by purchasing a DMTU product following a change in the fees, you accept such changes.

5.4 Redemption. Purchases of DMTU products from the Website and the App can be redeemed (i.e., credited to the beneficiary’s mobile phone account) in real time. A consumer can purchase a DMTU product from an authorized retailer and receive a PIN that can be redeemed at a later date (but not more than two years after purchase). Neither RingAround nor the applicable mobile carrier is responsible for the loss, theft or unauthorized use of the PIN. DMTU purchases can only be redeemed to recharge the airtime of a mobile phone of one of the available mobile providers in the U.S. The amount of airtime value added to the beneficiary’s mobile phone account varies based on the service agreement between the beneficiary and the applicable mobile carrier.

5.5 Refunds. All DMTU transactions are final and may not be exchanged, returned, refunded, transferred or reimbursed, except as required by law. RingAround and the RingAround retailers are not responsible for any error due to incorrect information supplied by the purchaser to process a DMTU transaction. No refund or credit will be given if the PIN is lost, stolen, destroyed or used without permission. The recharge amount and the PINs have no cash value and neither the purchaser nor the beneficiary shall be entitled to redeem any portion for cash.

5.6 Specific DMTU Terms. DMTU is a service that RingAround merely distributes and processes through its RingAround platform. Each U.S. mobile carrier sets the specific terms and conditions regarding the purchase of its DMTU products including fees and expiration terms. Those specific terms can be found on the Website and are subject to change at any time at the discretion of the mobile carriers. You agree that by purchasing a DMTU product following a change in the specific carrier terms, you accept such changes.

5.7 Third Party Telecommunications. The cellular telecommunication services underlying DMTU products are provided by Third Party Operators not affiliated with RingAround (i.e., the U.S. mobile carriers). The terms of use, charges, fees, taxes, credits and expiration policies for such telecommunication services are established and provided by the Third Party Operators in the U.S. and are subject to change as determined by each applicable Third Party Operator. RingAround shall not be liable for the acts or omissions of the Third Party Operators.

5.8 Access Limitations. Access to DMTU may be limited, delayed or unavailable during periods of peak demand, market volatility, system upgrades or maintenance, communication system problems, or circumstances beyond our reasonable control. In addition, DMTU transactions may be delayed or unavailable based on certain transaction conditions, including applicable mobile carrier, currency availability and regulatory issues. Purchasers and users of DMTU acknowledge and agree that in no event shall RingAround or its officers, directors, agents, employees and representatives be liable for any claims arising from or related to the DMTU products caused by or arising out of any the aforementioned circumstances. RingAround may, at any time and in our sole discretion, refuse any DMTU transaction for any reason without notice. We reserve the right at any time to modify or discontinue offering DMTU with or without notice. DMTU may not be available at all RingAround retailer locations or in certain states, counties or other jurisdictions and RingAround makes no guarantee that DMTU (or any particular DMTU carrier) will be available in any location.